Your first pickup, made effortless
Whether you're home or not, here’s exactly what to expect, no confusion, no stress.
Schedule pickup
“What if I don’t have a laundry bag yet?”
“Do I need to be home during pickup?”
“Why, i need to separate my dry cleaning?”
Step by steps
What i must to-do?
There are several things you need to do according to certain conditions, here is the explanation:
If no one is home
There are several things that need to be done when there is no one around.
Place your laundry and dry cleaning in separate bags. Put a slip of paper that says "dry cleaning" to mark the separate bags.
For your first Medium/Large Naki Wash & Fold laundry order, use any bag that's about the size of a Medium/Large kitchen bag (8/13 gallons, respectively).
Place your laundry outside or hand your laundry directly to your Naki driver.
Your laundry and dry cleaning will be returned in special complementary Naki bags for you to use on your next pickup.
If someone at home
Unlike before, when you are at home, you only need to follow the steps below:
Once we arrive we will give you complementary Naki bags to transfer your laundry and dry cleaning into
Your dry cleaning and laundry will be returned in special Naki bags for you to use on your next pickup
Should I separate my dry cleaning and laundry?
Yes please so we can properly take the right care of your garments. All wash & fold items should go in the blue Naki bag and all dry cleaning items should go into the white Naki bag.
Our quality cleaning process
We ensure the best service with great care, to keep their attire from getting damaged.
Have a special request?
If you have any special washing requests, let us know, contact at contact@nakilaundry.com before your pickup
Sorting first
We start by separating your whites and colors to prevent color bleeding and keep everything looking fresh and bright. Delicates are also handled with extra care.
Dry Cleaning
We use only non-toxic, eco-friendly solvents — no harsh chemicals like Perc. This keeps your clothes clean, soft, and safe for sensitive skin and the planet.
Hangers
To reduce plastic use and keep things eco-friendly, shirts and dresses are folded instead of being returned on hangers — unless otherwise requested.
Wash & Dry
All wash & fold items are cleaned using cold water to protect fabric integrity and prevent shrinkage. We use a medium heat dry cycle unless you’ve given us special instructions.
Folding
Once dry, clothes are carefully folded to minimize wrinkles. We take time to make sure your laundry is returned neat, tidy, and ready to put away.
Videos
Still confused?
You can watch out explanation video about our service bellow, that may help you to understand